WHAT WE DO
Hammy's Hope funds veterinary treatment for pets, strays and community animals. That is the whole of it — one programme, done properly, rather than several done thinly.
The programme
An animal arrives at a clinic with something treatable. The diagnosis is clear, the treatment exists, and the person who brought it in cannot pay. That is the moment we are built for.
We work with partner clinics that agree to discount their bill for someone in difficulty. We then contribute up to the value of that discount. Between the two, the cost comes down a long way — though not always to nothing. We would rather say that plainly than let anyone arrive expecting a bill of zero.
How the money divides
A real case from September 2025 — a dog called Leo, treated in Pune. Every case is different, but this is a typical shape.
Who can apply
Pet owners, and people looking after an animal they did not choose but cannot walk away from.
Registered organisations applying on behalf of animals in their care, through an authorised representative.
The people who feed and watch out for the strays on their street, and who notice first when something is wrong.
How it works
All of it happens on WhatsApp. There is no form to download, no office to visit, and no queue to stand in.
Message Hammy on WhatsApp. He asks which clinic is treating your animal before anything else — it must be a partner clinic, and he says so at once if yours is not, before you have sent a single document. Then the rest: who you are, your animal, and the clinic's quote.
We look at the discount your partner clinic is offering and work out what we can put against it.
The determination goes to your clinic first. Nothing starts until they have accepted it.
Once the clinic has confirmed, we tell you what is covered. What reaches you is settled rather than provisional.
The clinic treats your animal and issues a final invoice.
Send us the final bill and a photograph of your animal through Hammy — and the discharge note, if there is one.
A person checks what you sent, and we pay the clinic directly within five business days — never more than the final bill. You and the clinic both get a receipt.
What we will ask you for
We have to be able to show that every rupee went to the treatment it was given for. That means documents — but only the ones that prove it.
Photographs of documents are fine. Send them to Hammy and he will tell you if anything is missing. We mention the after-treatment documents now, while you are gathering paperwork anyway — we ask for them twice, when you submit and when your clinic accepts, and then we stop.
Being straight with you
Our focus is narrow on purpose. Knowing the edges of it saves everyone time.
Assistance is settled with the clinic directly, against the final invoice. Money never passes through the pet parent's hands, which is what lets us account for every rupee.
If your animal is bleeding heavily, cannot breathe, or has been hit by a vehicle, go to the nearest vet now. Message us on the way, not before. The animal comes first and the paperwork can follow.
Other organisations do that work, and do it well. We fund treatment costs, and that is where our money and attention go.
Applications are reviewed on the urgency of the condition, the documentation provided, our available funds, and the eligibility criteria in force. We may approve, reject or partially fund a request.
Our contribution is matched to the clinic's discount. Where a gap remains, it remains — but you will know the number before treatment begins, not after.
And underneath it all
Intake, the determination, the documents, the receipt — every step runs through the same WhatsApp number, so nothing is lost between one stage and the next.
Ask Hammy
